Privacy Policy

1. Introduction

Welcome to TechHub ("we," "our," or "us"). We are committed to protecting your privacy and providing a safe, secure online learning experience. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website teckhubs.com and use our services.

By registering for an account or using our site, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect several types of information to provide and improve our service to you.

Personal Information

When you register, purchase a course, or contact us, you may provide:

• Identity Data: Name, username.
• Contact Data: Email address, billing address.
• Profile Data: Username, password, course progress, quiz scores, certificates, and preferences.
• Transaction and Payment Data: Payment information (processed by secure third-party payment processors like Stripe or PayPal. We do not store your full credit card details).

Technical Information

Automatically collected when you use our site:

• Usage Data: Pages visited, time spent, clicks, course progress, and other behavioral analytics.
• Device Data: IP address, browser type and version, time zone, operating system, and other technology on the devices you use to access the site.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies (like web beacons) to track activity on our site and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To Provide and Maintain our Service: To create your account, enroll you in courses, process payments, and allow you to access learning materials.
• To Personalize Your Experience: To tailor course recommendations and content to your interests and learning history.
• To Communicate With You:
  • To send you administrative information (account verification, updates, security alerts).
  • To provide customer support and respond to your inquiries.
  • To send you promotional and marketing communications (where you have opted-in). You can opt-out at any time.
• To Improve Our Site and Services: To analyze how our services are used, troubleshoot technical issues, and develop new features.
• To Ensure Security: To monitor and prevent fraud, abuse, and security breaches.
• To Comply with Legal Obligations: To meet our legal and regulatory requirements.

4. Legal Basis for Processing (For EU Users under GDPR)

We process your personal information based on:

• Performance of a Contract: To fulfill our obligations to you when you purchase a course.
• Your Consent: For sending marketing communications or using certain non-essential cookies.
• Legitimate Interests: For site security, analytics, and improvement, where our interests are not overridden by your data protection rights.
• Legal Compliance: Where required by law.

5. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share it in the following situations:

• With Instructors: If you enroll in a course, the instructor(s) will receive information about your enrollment, progress, and course performance (e.g., quiz scores, completion status) to help them teach and support you.
• With Service Providers: We share data with trusted third parties who assist us in operating our website, conducting our business, and serving you (e.g., payment processors, email marketing services, data analytics providers, and hosting companies). These parties are obligated to keep your information confidential.
• For Legal Reasons: We may disclose information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
• Business Transfers: In connection with a merger, sale of company assets, financing, or acquisition of all or a portion of our business.

6. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, including to fulfill legal, accounting, or reporting requirements. We will also retain usage data for internal analysis purposes. You can request account deletion at any time.

7. Your Data Protection Rights

Depending on your location, you may have the following rights:

• Access: The right to request copies of your personal data.
• Rectification: The right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• Erasure ("Right to be Forgotten"): The right to request that we erase your personal data, under certain conditions.
• Restrict Processing: The right to request that we restrict the processing of your personal data, under certain conditions.
• Data Portability: The right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
• Withdraw Consent: The right to withdraw your consent at any time where we relied on your consent to process your personal information.
• Opt-Out of Marketing: You can unsubscribe from our marketing emails at any time by using the "unsubscribe" link in every email.

To exercise any of these rights, please contact us using the details at the end of this policy.

8. Children's Privacy (COPPA)

Our service is not directed to individuals under the age of 16 (or a higher age depending on the jurisdiction). We do not knowingly collect personal information from children. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from a child without verification of parental consent, we take steps to remove that information from our servers.

9. International Data Transfers

Your information may be transferred to —and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

10. Security of Your Information

We use administrative, technical, and physical security measures to protect your personal information. While we strive to use commercially acceptable means to protect your data, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee its absolute security.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy or your data, please contact us at: